Refund policy

Thank you for shopping with us! For any questions or concerns please feel free to email us at

hello@crazycozyboutique.com

RETURNS POLICY

We do not offer refunds or exchanges. 

You can return your items for store credit within 10 days of receiving your item. 

Fill out the Return Form (included with your order) and send it back to us within the time frame.

In order to receive online credit, your item must meet the following conditions: 

  • Items must be unwashed, unworn and have original tags attached.
  • Items must be in the original packaging. 
  • Items must be free of deodorant, make-up and other stains.
  • Sale items are final sale and are not eligible for return.   
CANCELLATIONS
Once your order has been placed, we are not able to process order cancellations or make changes to your order. 
Damaged or defective Merchandise
Please inspect your items immediately upon delivery. Please contact us within 2 business days of delivery for any defects or issues.

Please Note:
The cost of return shipping is at the customer's expense.
We are not responsible for items lost in transit or shipped to an incorrect address.

Return Address:
Crazy Cozy Boutique 
PO Box 111
Muleshoe, TX 79347